Frequently Asked Questions

Who is behind Open House Prague?

We founded Open House Praha, z. ú., a non-profit organization, in 2014, joining Open House Worldwide, an international network of the Open House festivals. Aside from the Open House Prague Festival, which allows you to visit dozens of Prague’s usually inaccessible buildings and spaces for free, we also organize other events. You can join us for guided walks or educational programs for children, volunteers, and people with disabilities. By purchasing tickets to our events or making a purchase in our online shop, you support the work of our organization. You can read more about us here.

How can I find out about planned events?

Information about events that take place throughout the year can be found in the Events Calendar on our website. Events are added continually; there is no fixed date for pre-sale announcements. If you want to stay updated, we suggest that you subscribe to our newsletter.

Are your events suitable for children?

During the Open House Prague Festival, we organize special guided tours and workshops for children as well. Most of our events such as guided walks and tours in buildings are not intended for children. If you think your children can manage without interrupting, it is necessary that you buy a ticket for them as well. You do not need to buy tickets for children younger than 3.

Are the tours wheelchair accessible?

The guided walks outside are not planned with regards to wheelchair accessibility of the route, therefore, they are not always suitable for strollers and wheelchairs.

Can I take my dog with me?

We suggest that you leave your pets at home. This does not apply to assistance dogs and guide dogs for people with disabilities.

I can’t find the meeting point, who should I call?

The name of the contact person is always indicated on the PDF version of your ticket. Alternatively, you can call our event manager Martina Dvořáková, phone number +420 737 242 732.

I can’t make it to the event. Can I return or exchange my ticket?

Unfortunately, purchased tickets cannot be returned or exchanged. If possible, try to offer your ticket to a family member or friend.

The event was cancelled. What should I do?

If the event gets cancelled on our part, you will receive an e-mail from Goout.net with all necessary information.

What are the safety measures?

Entering the buildings is at your own risk. Always follow the instructions of the guide and pay attention to the information details of the event.

Please follow the current measures imposed by the government and hygiene rules to prevent the spread of covid-19. As organizers, we are obliged to check if all event attendees have all necessary documents with them before the start of the event.

I attended one of your events, can I send you feedback?

Any kind of feedback is much appreciated! You can send us an e-mail to info@openhousepraha.cz.


Stay in Touch

Throughout the year, we send our newsletter about the festival and other events in english.